If you are not 100% satisfied with your purchase, you can return the product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.
However, if you have had a reaction after a patch test then we would ask you to let us know within 7 days* and post it back to us within a further 7 days for a refund.
In order to return a product for a refund please follow the following steps.
Please post the product to the following address. Please ensure you include a covering letter including your name and address and your order number.
Skin Shop Returns
Unit 7-9 Romsey Industrial Estate
* Please use the Support tab at the top of the website to inform us if you have had a reaction.